Privacy Policy

This policy tells you how we use and protect your personal information on This policy is effective as of 02/01/2017.

Information we collect

Information we collect upon your sign in with Twitter: In order to use certain parts of our site we require that you sign in with your Twitter account. We only save your Twitter screen_name, id and an access token which will be delivered by Twitter (if you grant access to our application) after your login. We do not need or use your real Twitter login data.

Information we collect from Twitter: If you grant access to our application, we can and do access the information in your Twitter account as allowed according to the Twitter API. We do this in order to provide functionality for the TweetEraser service. This information may include Twitter messages you have sent, Twitter messages posted by people you're following, your direct messages, and public profile information.

To send periodic emails: The email address you provide while order processing or on other wasy we asking for, may be used to send you information and updates pertaining to your order, product, services - in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at your TweetEraser profile.

How we use your information

Our primary purpose in collecting and using your personal information is to provide you with a safe, efficient, and customized experience.

Interacting with Twitter: As noted above, we use your Twitter data to send information to and receive information from Twitter on your behalf.

Improving our Service: We may use personal information to better understand user behavior, and research & analysis in order to operate and improve the TweetEraser service.

Aggregated Non-Personal Information: We may share aggregated non-personal information with third parties.

We do not sell or rent your personal information to third parties without your explicit consent.

How We Protect Your Information

We understand that you are trusting us with the personal information you share with us. We take this very seriously and treat your information as an asset that must be protected. Your information is stored on our servers located in the Netherlands. We use tools (encryption, passwords, etc.) to protect your personal information against unauthorized access and disclosure. However, despite our best efforts, there may be third parties that try to hack into our systems or intercept our data communications. Therefore, although we will work very hard to protect your personal information, we cannot guarantee that your personal information or private communications will remain private 100% of the time.

Our Disclosure of Your Information

We may disclose your personal information to respond to legal requirements, enforce our policies, or protect anyone's rights, property or safety. If we do disclose your information for one of these reasons, we will do it in accordance with applicable laws and regulations.

We may also share your personal information with:

  • Third party service providers necessary to provide the service (e.g., data hosting providers), in which case we require that they comply with our Privacy Policy and take appropriate confidentiality and security measures.
  • Other third parties whom you explicitly ask us to send your information to
  • Law enforcement or other government officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such event, we will disclose information that is relevant to the investigation.

Cookie Policy

This is the Cookie Policy for TweetEraser, accessible from

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Login related cookies

    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Orders processing related cookies

    This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies

    In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

    For more information on Google AdSense see the official Google AdSense privacy FAQ.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods: